Every now and then I get a haircut. It’s almost always on a whim: I decide one day that I don’t like my hair the way it looks–what’s left of it–and decide on the only reasonable solution: shorten it in strategic places and at strategic lengths.
I’m not as good at this as Karima, so, usually, I drive over to her franchise of Fantastic Sam’s, and have her whack down the weeds with her skill wielding ice-tempered salon scissors.
Yesterday I upgraded this aging melon with a free haircut. And according to Karima, my future has a few more in store for me.
See, I was sitting there looking at my expressionless face in a mirror as Karima was trying politely but desperately to make me a better-looking man. I figured I could probably improve the overall effect of what was staring back at me if I began talking (my solution in every one of life’s perplexing problems), so I started chatting with her about, well, stuff.
Karima is originally from Iran, and has a bit of an accent, and we don’t always get stuff right the first time, so it’s easier to keep it simple so when I inevitably have to repeat myself I can remember what I said… add to that: I mumble with an American accent.
Stuff wound around to her computer box sitting against the wall plugged into nothing. “What’s up with the computer?”
“It just stopped working yesterday,” she sighed.
Realizing “stopped working” is a very relative term, I prodded, “How, exactly, did you determine it stopped working? Did it freeze, or did the monitor turn off, or did the power stop…”
“No power.” She was sure.
“Can you tell me what happened?”
“I turn on computer in the morning and it makes horrible noise. Customer turn off power button for me. Turn it back on–no power.”
“Did the power button make a different-sounding click?” I asked, wondering what she would think of the question.
“Button click is no more,” she insisted. “Different.”
“Sounds like your power supply died on you.”
Now, you have to understand, I love sounding like I know what I’m talking about–but mostly only when I know what I’m talking about. A year ago, I was able to fix a woman’s computer that had this same cryptic symptom. I called a local store I found in the Yellow Pages and described the symptom over the phone to the man on the other end. “Sounds like your power supply died on you,” he said. (I tried to say it to Karima with the same assuredness I heard in his voice). Do you have any idea how difficult it is to get a computer tech to offer help over the phone? Right then and there, Computer Circulation Center (CCC) had my business for life.
When my haircut was completed, I asked if I could open the box. She was fine with that. I poked around a little… it looked easy enough to access all the inputs, connectors and screws necessary to change out the power supply, so I asked her if she would spend $30 on a new power supply, if that would fix it. She looked skeptical at the low price, but agreed.
I drove two miles over to CCC and walked in with Karima’s open box. “If this box made a funny noise until it was turned off, and now won’t turn on, is it reasonable to assume the power supply is dead?” He nodded. “How much is a new one?”
“$18 — if we have them. That’s an old AT.” He heads to the back of the store, returns in 15 seconds with a shrinkwrapped bundle of metal and wires. “We do have one–and they’re $13.”
He scans it in and says “Oops, wrong again. They’re $10.”
I paid for it and drove back to Fantastic Sam’s.
It took me 8 minutes to remove the power supply, install the new one, and replace the floppy drive with a refurb I also bought at CCC for $8, since the existing one was full of dust-bunnies and hair bitsand I was still under budget. Another 3 minutes to hook it all back up, clicked the on button and ding, it worked!
Karima was stunned. “My husband took this to a computer repair store yesterday and they tell him ‘No good. You have to buy new one.'” she said, shaking her head. “Six hundred dollars they want. Fantastic Sams wants $900 for new one. How much do I owe you?”
“Well, the parts were a little less than $20,” I said. She turns around and grabs a twenty off the counter in front of the mirror.
“And how much for your time?”
“Nothing. I am glad to help,” I smiled.
“Then I will give you some free haircuts when you need them, and today’s is free, too.”
“Alright. I’ll take you up on that.” I said. “And I want you to rename the place Fantastic Dave’s.“
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